634 Anthony Trail Northbrook, IL 60062

Schroeder Dental Laboratory Schroeder Dental Laboratory Schroeder Dental Laboratory Schroeder Dental Laboratory

Call Us Toll Free: 1-888-DRS-PICK

Customer Information

customer information

Here is a list of important customer information to commonly asked questions. You will find answers to questions to information on shipping, time schedule and common forms that need to be filled out! If you don’t find the answer to your question here, feel free to contact us. We are happy to help!

Shipping Details

Local

All accounts within a fifteen (15) mile radius of the lab will be serviced by our own delivery team. Simply call the lab to schedule a pick-up. Requests placed by 10:00 a.m. will receive same day service. In addition to our time schedule for particular restorations, please add one day each way for pick-up and delivery.

Chicago Metro Area

For our customers outside the local area, we offer pick-up and delivery through Green Light Express. Pick-ups can be scheduled by calling the lab or calling Green Light directly at 847.233.9400. Cases picked up by Green Light will not arrive at the lab until the following business day, just as cases shipped from the lab will arrive in your office the following business day. In addition to our time schedule for particular restorations, please add two days each way for shipping.

Nationwide

For our customers outside the Chicago Metro Area, we offer pick-up and delivery via FedEx. Simply call the lab and we will make arrangements for a pick-up. You can schedule a pick-up at your office anytime by calling FedEx at 1-800-GoFedEx. In addition to our time schedule for particular restorations, please add two days each way for shipping.

Time Schedule

Metal Full Cast Crown - 6 Days in Lab

Metal Inlay/Onlay - 6 Days in Lab

Porcelain to Metal - 8 Days in Lab

Metal Try In - 5 Days in Lab

Porcelain to Try In - 3 Days in Lab

Gradia - 5 Days in Lab

EMAX Monolithic - 6 days in lab

Layered EMAX - 8 days in lab

Full Contour Zirconia - 6 days in lab

Layered Zirconia - 8 days in lab

Printable Forms

ORDER FORM - Click here to download.

ALL CERAMIC CHAIRSIDE PREPARATION GUIDE - Click here to download.


Payment Policy

monthly Statements

Invoices for services rendered are enclosed with each case delivered to you. You have the option of paying this invoice or waiting for the monthly statement. Statements are mailed on the last business day of each month.

Payment due upon receipt

Payment is due upon receipt of the monthly statement. Outstanding balances not paid within thirty (30) days of the statement date will accrue interest at the rate of 24% per annum (2% per month).

Multiple Payment Options

Payments may be made by personal check, cashier's check, Visa, and Mastercard. There is a $40 fee for all returned checks.